Frequently Asked Questions About Fisker, the 2022 Fisker Ocean, and More | Fisker Inc.

Frequently Asked Questions

Fisker Ocean One

How will I know what individual vehicle number I will receive? 

Only 5,000 exclusive Launch Edition vehicles will be made world-wide, each numbered in series from #1 – #5,000. Individual vehicle numbers will be assigned once vehicles are scheduled for production. More information regarding vehicle production scheduling will be provided later this year. Vehicle delivery timing will be based upon our regional rollout and is not dependent upon the assigned vehicle number. 

When will Fisker invite eligible reservation holders to order the Fisker Ocean One? 

In July 2022, we sold out of the Fisker Ocean One trim. The waitlist is currently closed. 

What are the launch markets for the Fisker Ocean One? 

Fisker Ocean One launch markets: 

Austria, Canada, Denmark, France, Germany, Norway, Sweden, United Kingdom, and the 48 continental United States. 

What is the difference between a Fisker Ocean reservation and a Fisker Ocean One order fee? 

Your reservation fee is the $250 USD that you initially paid to secure your place in line for a Fisker Ocean. Your order fee is the $5,000 fee that you pay to secure a Fisker Ocean One Launch Edition. 
When you secure your Fisker Ocean One, you will have paid $5,250 total. 

My Fisker Ocean One order payment is processing, do I lose my place in line? 

Fisker will reserve your place in line while your payment is being processed. 

What happens if my payment is declined? 

If your payment is declined before your 7-day window expires, you will still be eligible to secure your Fisker Ocean One. However, we cannot guarantee that Fisker Ocean One inventory will be available due to the expected high demand for the Fisker Ocean One. If your payment is declined after your 7-day window, you will return to your position in the queue and will be invited to select an Extreme, Ultra or Sport trim when it becomes available. 

What happens if I do not complete my Ocean One payment by the 7-day window? 

You will return to your position in the queue and will be invited to select an Extreme, Ultra or Sport trim when they become available. 

Will I keep my place in line if I wait to order a different trim? 

Yes, you will still retain your spot in the original Fisker Ocean reservation line. 

How do I cancel my Ocean One order? 

You may cancel your Fisker Ocean One order by canceling your order via your Fisker account on your desktop, mobile app, or by emailing Per the order terms, if you cancel your agreement to purchase your Fisker Ocean One, we will retain the $5,000 order deposit paid. If you cancel after Fisker has notified you that the vehicle has begun the transportation process, we will also retain the transportation fee. 

Can I modify my Ocean One trim selection if I change my mind? 

You can cancel your Fisker Ocean One order and maintain an active reservation for the selection of a different trim. Per the order terms, if you cancel your agreement to purchase your Fisker Ocean One at any time prior to delivery, we will retain your deposit and any transportation fee paid to us. 

Can I change my order configuration for the Ocean One? 

You may change your configuration up until your Build Lock date. At that point in time your order will be sent to our carbon-neutral manufacturing facility. We will notify you two weeks, then seven days and then 24-hours prior to your scheduled Build Lock date. 

Will my Fisker Ocean One require “over-the-air" (OTA) software updates?

We are incorporating exciting, innovative, and sophisticated new software features into the Fisker Ocean. Upon delivery of your vehicle, some of the software features for your vehicle trim level may not be immediately enabled but as they become available, your vehicle will be updated “over the air” (OTA) and free of charge. Fisker is committed to ensuring you have an incredible experience with your vehicle and as a result, we will continue to make innovative software updates “over the air” (OTA) during the time you own your vehicle, subject to hardware compatibility. 

When will I receive my Fisker Ocean One? 

Delivery dates are dependent upon your order date and location. Deliveries are staged pursuant to market region (please see FAQ re: launch markets) and we expect deliveries in all markets to be completed by the end of fall 2023. As we get closer to production, we will send you more information on delivery options and schedules, and more exciting information about your all-electric, zero-emissions future with the Fisker Ocean One. 

Where can I view my reservation and order payment details? 

You can view your reservation and order details by signing-in to your Fisker account and selecting My Fisker in the top menu option. You will then select Reservations to see your reservation and order details. 

How will I apply for financing through Fisker? 

Customers can apply for financing through the Fisker App or Website. Fisker has nominated JP Morgan Chase and Santander Bank as our retail financing partners to provide competitive vehicle loan offers to Fisker customers in the United States and European launch countries respectively. Fisker is diligently working towards nominating a financing partner in the near future for the Canadian market. 

How will the Fisker Ocean be delivered? 

Fisker will provide customers with the option to choose vehicle pick-up at select locations or a concierge service to deliver customer vehicles directly to their homes. Fisker is also planning to celebrate the launch of the Ocean by having delivery events in key markets across the globe. 

Why do some people have earlier lock dates when they ordered at the same time? 

Lock dates may vary based on multiple factors, such as the region you live in, proximity to delivery hubs, or the trim selected for your order. 

Why is there a waitlist for the Fisker Ocean One? 

We opened a waitlist due to the overwhelming demand for the Fisker Ocean One in our launch markets. In the event that we receive a Fisker Ocean One order cancellation, Fisker will offer the next waitlist customer the opportunity to place a $5,000 nonrefundable order deposit. 

If I am on the waitlist, do I lose my spot for the Sport / Ultra / Extreme? 

If you choose to join the Fisker Ocean One waitlist, you will still retain your spot in the original Fisker queue for a Sport, Ultra, or Extreme. 

Can I give my place in line to someone else who wants a Fisker Ocean One? 

Waitlist positions for the Fisker Ocean One are non-transferable. 

What countries are eligible for the waitlist? 

The waitlist is only available in the Fisker Ocean One launch markets: United States, Canada, Germany, Austria, France, United Kingdom, Norway, Denmark, Sweden. 

How do I join the waitlist for Fisker Ocean One?

The Fisker Ocean One waitlist is currently closed. Should a Fisker Ocean One become available, in an eligible launch market, reservation holders may receive an email inviting them to order an Ocean One. 

I was invited to order from the waitlist, is my deposit refundable? 

Order deposits for the Fisker Ocean One are non-refundable in North America. 

For the waitlist, do I get to configure my own vehicle, or do I have to select from an already configured vehicle? 

Depending upon the order that was canceled, the specifications of the vehicle may or may not be changeable. The waitlist customer will have the opportunity to accept or decline the order. 

When can I expect delivery if I join the waitlist for a Fisker Ocean One? 

Upon joining the waitlist, you will be notified if a vehicle becomes available for you. Deliveries are staged pursuant to market region (please see FAQ regarding launch markets). We expect most deliveries to be completed in the first half of 2023, with all deliveries to be completed by the end of Fall. 

If I already converted my reservation to an order, am I still eligible to be on the waitlist? 

Yes. Should you place a firm order for one of the other trims, you will not lose your place on the waitlist for the Ocean One. 

How long will I have before my order window closes? 

If a customer is advised that a Fisker Ocean One is available, there is a 5-day window to order. After 5 days we will move on to the next customer on the waitlist queue. 

Can I remove options, accessories or other equipment on a preexisting build? 

If you are selecting a vehicle that is a preexisting build, accessories and other equipment cannot be removed from the vehicle.