These Service Terms describe your agreement as to the terms applicable to maintenance, warranty service or collision services (collectively, “Services”) for the Fisker vehicle you request Services for (“Vehicle”). By using the Services, you accept these Fisker Service Terms and the Terms of Use, which apply and govern your use of the Services. Fisker may amend these Service Terms from time to time and such amended Service Terms shall be effective upon posting to this page.

1. When you make an appointment or arrange for Services to be performed on the Vehicle, you agree that Fisker and its third-party service providers (collectively “Service Providers”), are authorized to conduct the Services on the Vehicle as their discretion dictates in order to accomplish the Services. You grant the Service Providers access to the Vehicle, including all data and information on the Vehicle. You also grant the Service Providers authority to drive and road test the Vehicle as reasonably necessary in their sole discretion to conduct the Services.

2. Services will commence within a reasonable time of you scheduling the Services through your MyFisker App and may commence with no further notice to you thereafter. Services, including diagnostics, may be performed by over-the-air update (“OTA”), a mobile service technician, at a Fisker Center+ or authorized repair facility. Service Providers may perform repairs, OTA or other services in connection with a recall, in addition to the Services you requested. You consent to the Service Provider remotely unlocking or locking the Vehicle in order to gain access to perform the Services, and to the Service Provider removing the Vehicle from your location in order to perform Services on the Vehicle.

3. Services will be completed within a reasonable amount of time. The location of the Vehicle, capabilities and equipment of the nearest Service Provider, and availability of parts and material may affect the time it takes to complete the Services. Service Provider may change the location of performance of the Services to be completed. The Service provider may need to extend the time of performance of the Services in the event that personnel or material is not available, inclement weather, fires, floods, earthquakes, civil unrest, material changes in applicable laws or regulations, or other event out of a Service Provider’s reasonable control occurs. Fisker will alert you of any extension of time required and will take commercially reasonable efforts to complete the Services expeditiously. You agree that you will not have a claim for damages should the Services be extended for the foregoing reasons.

4. Service Providers may block or limit your access to the Vehicle and Vehicle features, in order to properly perform the Services. You agree to maintain a safe distance from the Vehicle while services are performed and to cooperate in reasonable requests during the performance of Services. Video and verbal recordings and photographs of the Services being performed, Service Provider equipment or facilities are prohibited.

5. For mobile services that take place anywhere other than an authorized Fisker service center, you agree to ensure that the Service Provider has a safe, secure and sheltered area to perform the Services. You will take reasonable steps to ensure the Service Provider is safe from traffic, pets, children and threats or accidents while performing Services.

6. The Service Provider may use replacement parts of similar quality and performance to the OEM part, including items that have been remanufactured or reworked.

7. Any payment due for Services is due when the Services are complete and prior to return of the Vehicle. Fisker Payment Terms apply to payments made for Services. You will be charged storage fees in the lesser amount of $75 per day, or the greatest amount allowed by law, beginning one (1) business day after you are notified that the Services are complete if the Vehicle is not picked up and removed. You are responsible for towing or other transportation costs unless the Services is otherwise covered by your new vehicle warranty.

8. Fisker may, in its sole discretion, provider you with a loaner vehicle or other alternate transportation (such as a rental or ridesharing services), free of charge up to a set limit as a courtesy. You acknowledge that the vehicle provided may not be identical to the Vehicle or in the same type or class. Charges will accrue in the event that you do not return the loaner or rental vehicle within one business day of the Services being completed. In the event that you are provided with alternate transportation services, such transportation will be further subject to the terms and conditions of the transportation service provider which are binding upon your use of the services.

9. Your Vehicle is equipped with connected vehicle technologies that allow Fisker to diagnose and sometimes repair the Vehicle via OTA. Fisker will collect vehicle data as described in the Connect Car Privacy Policy, and Privacy Policy. The Service Provider may require and will have full access to the Vehicle data systems including video captured by the Vehicle and the event data recorder (“EDR”). You are not entitled to access to any data or information recorded by the Vehicle while Services are performed and the Service Provider may block or delete certain data as part of its standard practices and procedures while performing the Services.

10. These terms are governed by the law of California unless your jurisdiction requires otherwise. Your use of the Services is governed by these terms, the Terms of Use, Payment Terms, Connect Car Privacy Policy, and Privacy Policy, each in the manner referred to herein. You agree to resolve any dispute regarding these Payment Terms or use thereof in accordance with the dispute resolution provisions set forth in the Terms of Use, including resolution by arbitration and agreement not to join any claim you may have with a claim of any other party, or otherwise participate as a class representative, class member or in a private attorney general capacity. If any term is considered unenforceable, illegal or invalid, then such term will be eliminated, and the remaining terms shall continue in full force and effect. We reserve the right to assign these Payment Terms to any third party without notice or consent and these Payment Terms shall be binding upon such assignee.